Applecross Community Company
Our website address is: www.applecrosscommunitycompany.org
At Applecross Community Company (ACC), and our trading subsidiary Applecross Community Trading (ACT) Ltd, we are committed to protecting and respecting your privacy.
This part of our website explains when and why we collect personal data that relates to a living individual, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This is in line with our Privacy Notices which are available for download:
We may change these Notices from time to time so please check this page occasionally to ensure that you’re happy with any changes.
Any questions regarding these Notices and our privacy practices should be sent by email to LDO@applecrosscommunitycompany.org
Who are we?
Applecross Community Company is a registered company limited by guarantee (SC342825) and a registered charity (SC042865) formed to represent the Applecross community. Our trading subsidiary Applecross Community Trading Company a private limited company (SC345984). We are registered as a Data Processor with the Information Commissioners Office (registration number: 00013348017).
How do we collect information from you?
Via our Website:
The Applecross Community Company website collects visitor information through Google Analytics. This information is anonymised and should not personally identify you. You can view Google’s privacy notice- here. However, the website system will record personal information if you:
– Provide information by filling in one of the forms on our website.
– If you subscribe to our newsletter it will be held and processed by Mailchimp and you can unsubscribe at any time.
Directly from you:
– Membership Forms
– Volunteer Forms
– Event sign in sheets
– Director Records
– HR Records
We may also get information from you from third parties (such from Disclosure Scotland, in relation to safeguarding requirements).
The above Policy Notices provide details about the types of information we might be required to collect and for what purposes.
How is you information used?
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We may use your information to:
– administer membership records
– manage employees and volunteers
– maintain our own accounts and records
– operate the Applecross Community Company
– provide a range of goods and services
– inform individuals of our news, events and activities related to Applecross Community Company and Applecross Community Trading, its projects and membership.
– contact members via surveys to conduct research about their situation, their opinions of current projects or of potential new projects that may be offered.
– to fulfil grant funding monitoring and reporting requirements.
We review our retention periods for personal information on a regular basis, in line with our Records Retention Policy. We are legally required to hold some types of information to fulfil our statutory obligations (for example for the purposes of criminal investigations). We will only hold your personal information on our systems for as long as is necessary for the relevant activity.
We will only use your personal data where it is permitted by the Data Protection Act 2018 and where:
- we need to use your personal data for procurement purposes (such as competitively tendering for contractors);
- we need to use your personal data to enter into a contract with you (such as being a subscriber to AppleNet broadband network);
- we need to use your personal data to comply with our legal or regulatory obligations (such as safeguarding or to prevent, detect, investigate or prosecute crimes);
- you have given us consent to use your personal data (such as becoming a Member of ACC, for service updates to the Filling Station and AppleNet Broadband, marketing or research purposes). If consent is needed we will ask for this from your separately; and
- it is in our legitimate business interests or the legitimate business interests of a third party we work with to use your personal data for specified purpose, and there is no disadvantage to you or risk to your personal data.
Who has access to your information?
Your personal data will be treated as strictly confidential and will be shared only with other organisations to comply with a legitimate interest or a legal obligation e.g. funders or Disclosure Scotland in relation to safeguarding.
– We will not sell or rent your information to third parties.
– We will not share your information with third parties for marketing purposes.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us, then you can select your choices by ticking the relevant boxes situated on the forms on which we collect your information.
We will not contact you by email, phone or text message unless you have given your prior consent. We will not contact you by post if you have indicated that you do not wish to be contacted. You can change your preferences at any time by contacting us by email: LDO@applecrosscommunitycompany.org
Further information about your rights in relation to the personal information we hold is provided in the above Privacy Notices.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at LDO@applecrosscommunitycompany.org
You have the right to ask for a copy of the information Applecross Community Company hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Any paper copies holding personal data are held in a locked cabinet.
Use of ‘cookies’
Like many other websites, the Applecross Community Company website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the- COOKIES & YOU -website which offers guidance for all modern browsers.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
You can disable any cookies already stored on your computer.
This website will:
– Track the pages you visits via Google Analytics
– Allow you to share pages with social networks such as Facebook or Twitter
This website will not:
– Share any personal information with third parties.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy notice applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the notice of that third party site.
16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
The information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers (cloud based storage) are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Notice.
Fundraising, donations and gifts in wills
Where we have your permission, we may invite you to support our work by making a donation, buying a raffle ticket, getting involved in fundraising activities or leaving a gift in your will.
Occasionally, we may invite supporters to attend events where they can find out more about the ways donations and gifts in wills make a difference. We’ll keep a record of which events you are invited to and whether you were able to attend.
If you make a donation, we’ll use any personal information you give us to record the nature and amount of your gift, claim Gift Aid where you’ve told us you’re eligible, thank you for your gift or let you know if you have won a raffle prize. If you interact or have a conversation with us, we’ll note anything relevant and store this securely on our systems.
If you tell us you want to fundraise to support our cause, we’ll use the personal information you give us to record your plans and contact you to support your fundraising efforts.
Charity Commission rules require us to know where funds have come from, as well as any conditions attached to them. We follow a due diligence process which involves researching the financial soundness, credibility, reputation and ethical principles of donors who’ve made, or are likely to make, a significant donation to the Applecross Community Company.
As part of this process we’ll carry out research using publicly available information and professional resources.
Major Gifts
Where we have your consent to do so, we may use your contact information to invite you to meetings and events; send information about projects you may be interested in supporting; and update you on the impact your support is making.
As a charity reliant upon fundraised income, it is in our legitimate interests to use personal information in the ways described below, to help us understand our supporters and potential supporters, tailor our communications and use our resources effectively:
– If we invite you to an event or to meet with one of our fundraisers, or if we are in discussions with you about how you can support us now or in the future, we will use your personal information to ensure that we can have a more informed conversation with you:
– if you are a member this typically includes: contact and membership details; the amount and purpose of any previous donations; a record of communications we have sent or received from you.
– we may note conversations and interactions we have with you where it is relevant to your relationship with us.
– We may use your information in an aggregated format to help us understand the profile of supporters like you, so that we can target our communications more effectively in future and use our resources as cost effectively as possible.
– We are committed to looking after your data carefully and we store your personal data on our secure systems. If you are attending a meeting or event, we may need to share some basic information about you with staff, Trustees or advocates who are helping us to fundraise on a voluntary basis. It is only shared with those who need to know the information for the purposes set out in this privacy notice, when they need to know it.
If you want to change whether or how you hear from us, or have any questions about the data we hold or how we long we hold it, please contact us at LDO@applecrosscommunitycompany.org.
Gifts in Wills
If you’ve told us that you have left a gift in your will, or are thinking about doing so, we will keep details of this. If we have a conversation or interaction with you (or with someone who contacts us in relation to your will, such as your solicitor), we’ll make a note of these throughout your relationship with us, as this helps to ensure we direct your gift as you wanted.
Where a donor has passed away and we are in the process of receiving their legacy gift, we will process personal data of individuals involved in the estate administration for the purpose of ensuring our compliance with legal obligations in receiving and using the legacy gift for our charitable purposes. Access to this personal data is restricted and stored for as long as necessary to administer our legacy. More detailed information about use of personal data for this purpose is provided to the estate Executors, Trustees or their professional advisors during the legacy administration process and can be found below.
We rely on legitimate interests to process personal data of individuals involved with the supporter and their estate. Where we would like to process data that is not for the direct purpose of the legacy administration process, we will seek specific consent from an individual – for example, if we would like to remain in contact with a donor’s relative to update them on how the legacy has been used to benefit a specific area of the Company’s work.
Where we collect personal data from
– Executors, Trustees, solicitors and any other professional third party instructed in the legacy administration process
– Third parties, such as the Smee & Ford notification service
– Copies of wills either provided by Executors, Trustees or other professionals acting in the administration, or publicly available online
– Other co-beneficiary charities that have a similar interest to us under the will
– The public domain
Whose personal data we collect
– Donors who have left us a gift in their will
– Employees of organisations that we need to communicate with during the administration process including charity legacy officers, solicitor employees, estate agents etc.
– Executors of the estate and Trustees of Will Trusts, who may be family or friends of the donor, or a professional advisor such as a solicitor, accountant or banker.
– Other individuals named as beneficiaries in a will, including those who have a life interest in an ongoing Will Trust.
– Next of kin and or family members that we seek permission to thank and report on the progress of a legacy gift and how it has benefited the Company.
What data do we collect for gifts in wills
– Home address and contact details
– Co-beneficiaries’ level of entitlement to any gifts or share of an estate in which we receive a benefit.
– Telephone, email, internet, fax, instant messenger use or other electronic communication details where provided to us.
– Sensitive personal information such as health status, if it is pertinent to the legacy case and there is a clear reason for doing so.
How do we use gift in wills data
We will only use personal information for the purposes of the legacy administration process, the purposes for which it was obtained. For example we will not use personal data to market or fundraise from the Executor or next of kin without their express consent to do so.
We only share your information internally where it is directly relevant to those who need to know, when they need to know it.
We may need to share your information with ‘data processors’ such as associated organisations and agents who provide us with a legacy administration service or other charity beneficiaries who have a similar interest to our own. These ‘data processors’ will only act under our instruction for use and security of your data.
How do we store gifts in wills data?
Personal data is stored on our electronic case management system and restricted access directory. Any paperwork containing personal data is kept to a minimum, locked away when not in use and securely destroyed when no longer needed.
Personal data is held for as long as is necessary to ensure our legal entitlement is administered without challenge. Some legacy administration cases can be ongoing for long periods, for example in a life interest case where we have an interest in an asset that someone else is entitled to live in during their lifetime. There may be some cases where a longer retention period is required, for example were the Company is acting as Executor or Administrator and has an ongoing duty to comply with conditions attached to the gift.
Review of this notice
We will keep this Notice under regular review. This Notice was last updated in February 2026.
